Maintenance and servicing
Call out and warranty
Madman Coffee's Breakdown Assistance is a specialized service designed to support coffee businesses with prompt and reliable repair and maintenance for their espresso machines and other coffee equipment. This service is particularly beneficial for commercial coffee shops, cafes, and restaurants where maintaining machine uptime is crucial for business operations. This is why we offer up to a 7 day a week warranty on selected machines.
What is a PSSR Check for a Boiler?
A PSSR check is an inspection and assessment carried out to ensure that the pressure system, including the boiler in an espresso machine, complies with safety regulations. The check ensures that the equipment operates within safe pressure limits and that the system is in good working condition to prevent malfunctions.
Extended warranty
Madman Coffee’s Extended Warranty service is designed to provide additional peace of mind for coffee businesses by extending the coverage period of your espresso machine and coffee equipment beyond the manufacturer’s standard warranty. This service ensures that, in the event of any mechanical failures or issues, you’re covered for repairs or parts replacement, even after the original warranty has expired. It is especially valuable for high-end commercial machines that require ongoing support to keep them operating smoothly.