Privacy Policy

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Madman Coffee is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.madmancoffee.co.uk

Madman Coffee is a trading name of Abcom Europe Ltd, a company registered in England and Wales with company number 15338208 and registered office at 128 City Road, London, United Kingdom, EC1V 2NX. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following data about you:

• Personal Information: such as your name, email address, postal address, phone number, and payment information when you make a purchase or sign up for newsletters.
   
• Technical Data: including IP address, browser type, device information, pages visited, and time spent on the site.
   
• Cookies and Tracking Technologies: to enhance your experience and understand website usage.
   

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.
   
• To provide customer service and respond to inquiries.
   
• To send marketing communications (if you opt-in).
   
• To improve our website and services.
   
• To comply with legal obligations.
   

Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: such as payment processors, delivery services, and IT support companies, under strict confidentiality agreements.
   
• Legal Authorities: if required by law or to protect our legal rights.
   
• Business Transfers: in the event of a merger, acquisition, or sale of assets.

Your Rights

Depending on your location, you may have the following rights:

• Access to the personal data we hold about you.
   
• Correction of inaccurate or incomplete data.
   
• Deletion of your data ("right to be forgotten").
   
• Object to or restrict processing.
   
• Data portability.
   
• Withdraw consent at any time (where processing is based on consent).
   

To exercise your rights, please contact us at: hello@madmancoffee.co.uk

Cookies

Our website uses cookies to personalize content and ads, provide social media features, and analyze traffic. By using our site, you consent to our use of cookies in accordance with our Cookie Policy. You can control cookie preferences through your browser settings.

Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Abcom Europe Ltd
Trading as Madman Coffee
hello@madmancoffee.co.uk
128 City Road, London, United Kingdom, EC1V 2NX
0330 043 4005